ADT

Short Summary

  • Security system is entirely wireless
  • Better Business Bureau rates ADT with a flawless A+
  • Low monthly rates start at only $36.99
  • Free mobile app provides complete control of home automation and security
  • Enjoy ADT’s high end luxury cellular security service
  • ADT offers a Mover’s Security Guarantee

ADT Security offers a wide range of equipment and packages that can be customized and tailored to your needs. Consider available options ranging from door and window sensors to outdoor strobes and sirens, phone line monitoring, broadband monitoring and cellular monitoring.
They have been in the industry for a mind boggling hundred years, making it the oldest (and the largest) security provider in the nation.
When you look at the Better Business Bureau’s A+ rating, it is impressive to reflect that that flawless level of service reflects the quality of a full century of security service!
They have obviously continued to evolve and adapt its services with the changing times, so you can safely bet the company will continue to do so.
A technician will set up your system, so you don’t have to do a thing!

Reviews

ADT is a company that has been around for a long time and provides a lot of options in terms of wireless security solutions.

Pros at a glance:

  • Oldest Alarm Company in Existence
  • Multiple options of equipment and protection packages
  • Remote & Cellular Monitoring
  • BBB Rating of A+
  • Mover’s Security Guarantee
Possible Con:

  • Monthly fee for cellular (may be towards the High-End users

For an introductory ADT home security review, take a moment to view this video:

About

The history of the company stretches back over a century of providing home & business security, integrated building management and fire alarm systems.
They are probably one of the most well known alarm companies around. ADT has operations in North America, South America and Europe. ADT is a division of Tyco International and has its headquarters are located in Boca Raton, Florida.

 

Equipment

They offer a wide variety of equipment as well as equipment packages that can be customized according to your specific needs.
If you would like more sensors than those offered in the package you choose, you can purchase additional equipment.

 

Alarm Monitoring

They offer five separate packages, each of which can be utilized with phone line monitoring, broadband monitoring and cellular monitoring.
Here’s a quick overview of the plans:

  • Basic Package: For just $36.99/month, ADT covers the basic needs and equipment.
  • 2-way Voice package: For just $42.99/month, you can utilize two-way voice capabilities, using your wireless control panel as an intercom to speak directly with the monitoring center in emergencies.
  • CellGuard: For just $44.99 per month, you can enjoy around the clock monitoring through ADT’s CellGuard cellular connection. This option is completely wireless, so you do not need a landline.
  • 2-way Voice + CellGuard: Combine the complete coverage of both the 2-Way Voice and the CellGuard packages, for the attractive price of $47.99/month
  • Pulse: For $49.99/month, you get all the features of the other systems, as well as mobile access to your system, enabling you to control your system using your cell phone, tablet, or other web-enabled device.

Customer Service

They have been around for a staggeringly lengthy period of time, proving its record of long term customer service. This record is clearly reflected in the A+ rating from the Better Business Bureau.

Installation

They provide a full service professional installation of your alarm system. The company utilizes a Dealer Program that authorizes individual dealers around the nation to provide professional installation for their alarm systems.
It is also worth noting that ADT offers installations for a number of different equipment manufacturers for both hard wired systems as well as wireless alarm systems.

ADT provides a full service installation by a certified technician, the cost of which varies depending on the plan you select:

  • $99 for installations for the Basic or 2-Way Voice packages
  • $199 for installation of CellGuard or the 2-Way Voice + CellGuard

Conclusion

The fact that they have been around for over 100 years is a factor that you cannot forget when choosing your next wireless security provider. Overall, they have good products and good customer service.
If your mind is made up, you can Get Started With Your FREE Quote Now!
If you would prefer a DIY wireless security system, then we suggest reading either Frontpoint Security or Protect America reviews, our top-two rated DIY wireless security system providers in the nation.

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Reviews

 

I just read some negative reviews of ADT and frankly I’m stumped. I’ve been using ADT for a decade and been totally happy with the equipment (including upgrades as new technology came out) and the service, not to mention the functions. I can’t imagine ever switching, so I’d advise people to take those negative reviews with a grain of salt.

Bettie J

People talk about ADT’s long history as if that were a good thing, and I guess it should say something about a company that sticks around for as long as they have. But from my perspective it’s also looking like a negative, because they seem to be stuck in old ways of doing things. Yes, there’s new technology now, but their pricing and installation are behind the times. When there are so many security companies out there that let you set up your own equipment, why do they think anybody want… Read more

KelseyM

ADT is way too expensive for what you get. I mean, come on, I can get the same type of monitoring and comparable equipment without any up front costs for installation or equipment, and a lower monthly fee on top of that. ADT sucked me in with a supposed discount offer, but now I’m looking at a bill that includes buying equipment, having it installed for several hundred bucks, and then even the lowest monthly rate is way higher than a lot of other companies. I’m wishing I’d gotten a detaile… Read more

Jonathan

I’ll admit that it took a few tries before we got the technician out to install our upgrade to wireless, but we are really happy with the new system. We’ve been ADT customers for a long time (which is why we started out with the land line based system) and we’ve had positive experiences, especially on the few occasions when our alarms went off. Rescheduling installation with the tech was mildly annoying, but that’s a one time irritation weighed against a number of years of satisfactory s… Read more

Peter C.

Was too lazy to install anything by myself, so ADT was a no-brainer. Been satisfied with it, so no complains…at least so far

Robert

I couldn’t believe the amount of time the technician spent on our installation, and I mean that in a good way. He came with the basic set up in mind, but he also talked with us, listened to our input, made suggestions about the set up, and really made sure our system was set up to serve us the best it could. If installation is any indication of the services we will enjoy with ADT, we’re already sold! We especially like the “Pulse” service that lets us use our phones to check on the house… Read more

Evelyn Davis