I’m not sure whether I should be complaining about ADT Security or the Better Business Bureau. I thought I was doing my research when I looked up their rating for ADT Security before I signed a contract. Since A+ is the best rating, I figured I was in good hands. But now I’m experiencing all kinds of problems with my equipment and I went back to look more closely at the BBB rating. Wow, how does a company get an A+ rating with nearly five thousand complaints in three years? More than half of those are listed as “problems with product or service,” which is exactly what I’m experiencing. Of the fifty customer reviews on the BBB site, only ONE is positive. Wow. Think twice before you go with this company.