My wife has teased me that I should give up my “man card” for admitting this, but I was really pleased by the professional installation by ADT Security. Frankly, I don’t want to fuss around with figuring out and setting up my own system, and I really don’t want to spend an hour on the phone with someone trying to “guide me through” while I figure it out. Please, just send someone to get it working FOR me. And that’s exactly what we got with ADT. No worries, no hassles, no figuring out the set up. Our system is working great, and I haven’t had to interact with tech support or customer support at all.