Elisha Johnson

If you think you might be moving to a new home after setting up a security system, don’t get into a contract with Vivint. I specifically asked about this when we first signed up, because we knew we were looking at buying a new house. They told me no problem; they would just send someone to un-install our existing system and re-install it in the new place. Ha! Nobody showed up to uninstall, and we were on the last day before we had to get out of the old place. We ended up leaving the equipment there, and then went through a ton of hassles with Vivint because they wanted to use the original equipment that we couldn’t access anymore. The service has been fine when we stayed put, but if you’re planning to move, go with something you can just move on your own!

Elisha Johnson
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